Contact Atlantic City Electric Customer Service
Atlantic City Electric Phone Numbers and Emails
Toll-Free Number:
-
(800) 642-3780
Emergency:
-
(800) 833-7476
Atlantic City Electric Email:
Legal
Contact Information
Atlantic City Electric Website:
Atlantic City Electric Help Center:
Corporate Office Address:
Atlantic City Electric
P.O. Box 17006
Wilmington,
Delaware
19850-7006
United States
Summary of Atlantic City Electric Customer Service Calls
283
TOTAL
CALLS
CALLS
00:16
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Atlantic City Electric?
Payments and Charges Question:
- “Billing”
- “Bill”
- “Make a payment”
Staff Question:
- “Servicemen outside of my house working on something and I don't know why and want an explanation”
- “Discontinue service”
- “New service”
Request for Information Question:
- “I have a anchor benefit check that is on hold from Pennsylvania I would like to know if Atlantic electric is holding my money in”
- “To check when power is coming back on”
- “Provide AC Electric with UAP confirmation”
Account Question:
- “My account number”
- “Need account number to pay bill”
- “Would like to get my account number to pay a bill”
Return/ Replace Question:
- “Change account phone number”
- “Returning call”
- “Return call”
Product/ Service Question:
- “Broken Window during tree removal by AC personnel no followup!”
- “Solar not working”
- “Power surges no refrig or heat no internet”
Shipping and Delivery Question:
- “Never received my electric bill”
- “Did not receive bull”
Activation/ Cancellation Question:
- “Cancel service”
Refund Question:
- “Refund”
Other Question:
- “Una pregunta sobre mi vil”
- “Smell gas”
- “I need a meter reading done.”
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Atlantic City Electric