Atlantic City Electric Phone Numbers and Emails

Toll-Free Number:

  • (800) 642-3780


  • (800) 833-7476

Atlantic City Electric Email:

Send Message
Is this your business?

Contact Information

Atlantic City Electric Website:

Atlantic City Electric Help Center:

Corporate Office Address:

Atlantic City Electric
P.O. Box 17006
Wilmington, Delaware 19850-7006
United States

Atlantic City Electric Customer Service Reviews

1.6 / 5
Meleah Gaw
Broken Window during tree removal by AC personnel no followup!

On August 22 AC Electric sent a massive team to remove a tree branch from my roof. In haste, they cut the branch and it fell through my window.

They told me a manager would call me to discuss insurance claims procedure. No call to date. Filed a complaint to Customer Service on-line and got a call from someone who said he did not know why they sent the complaint to him! I am still waiting for repairs to the window and frame and contact on how to proceed!

Please have someone contact me with the proper procedure. This has been handled extremely poorly!

Thank you.
Dr. Harold Hart

Read full review
Carl P Aic
Meter box to remove of my outer wall of my house

On Tuesday, November 29, 2022 I spoke to Janice from your customer service explaining that I needed to have the meter box taken off my house due to construction. She assured me that someone would be there on Saturday, December 3.

As I predicted there was a no-show costing me needless time and money.

Janice showed me no confidence in what she was talking about. Please call me at area code 609-923-**** as soon as possible.

Read full review

Summary of Atlantic City Electric Customer Service Calls

00:16 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Atlantic City Electric?

Payments and Charges Question:

  • “Billing”
  • “Bill”
  • “Make a payment”

Staff Question:

  • “Servicemen outside of my house working on something and I don't know why and want an explanation”
  • “Discontinue service”
  • “New service”

Request for Information Question:

  • “I have a anchor benefit check that is on hold from Pennsylvania I would like to know if Atlantic electric is holding my money in”
  • “To check when power is coming back on”
  • “Provide AC Electric with UAP confirmation”

Account Question:

  • “My account number”
  • “Need account number to pay bill”
  • “Would like to get my account number to pay a bill”

Return/ Replace Question:

  • “Change account phone number”
  • “Returning call”
  • “Return call”

Product/ Service Question:

  • “Broken Window during tree removal by AC personnel no followup!”
  • “Solar not working”
  • “Power surges no refrig or heat no internet”

Shipping and Delivery Question:

  • “Never received my electric bill”
  • “Did not receive bull”

Activation/ Cancellation Question:

  • “Cancel service”

Refund Question:

  • “Refund”

Other Question:

  • “Una pregunta sobre mi vil”
  • “Smell gas”
  • “I need a meter reading done.”

Compare Atlantic City Electric To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

265 reviews
Georgia Power
465 reviews
Write a review
Do you have something to say about Atlantic City Electric? What happened? What can we help you with?
Submit review Don't show this popup